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Fior Bespoke logo with 3 red martlets in a red circle and black needles threaded with black thread.

Frequently Asked Questions

Most Asked

If you imagine a time before big-box outlets and designer clothing boutiques, the only real way to get fitted clothing was to have it made for you. Dating back to around the 18th century England, the term “bespoke” was used to state that a piece of cloth or build of a garment was “spoken for”. When referring to a garment that is custom made for a customer without the use of a pre-existing pattern, bespoke is the right word to use.

Made to measure custom clothing is a much simpler and inexpensive way to create your custom garments. A pattern in various standard sizes is created based upon current style trends, and your’s is copied and edited from it. When utilizing this method, the manufacturer is able to save costs while giving you a better deal.

We only offer bespoke garments. Each pattern is handcrafted and graded in-house upstairs at Only One Tailoring by our small team of master tailors, or by our secondary team of Savile Row tailors.

By definition, a toile is “an early version of a finished garment made up with inexpensive material so that the design can be tested and perfected”. Pronounced “twäl”, every garment we make has at least one toile fitting. This ensures your pattern is perfect and your garments will require less adjustments from start to finish. This is a crucial step in truly bespoke clothing.

We have something for everyone! Even if you only need a shirt, sport coat or jean, we want to be your go-to place.

Unfortunately, we don’t accept the use of provided measurements, even in the event of another tailor taking them. Our methods have been refined over combined centuries of craftsmanship and are unique to how we operate.

We travel to all 50 states to provide bespoke clothing to everyone. We travel to you, take your measurements in person and either ship your toile to you or come back to fit it. If we ship your toile to you, we will work through the use of Skype or WhatsApp and critique the fit to ensure everything will fit perfectly. If we have questions or concerns, we’ll fly back to you. Simply use our contact form and let us know where you are and when you’d like to see us. We do charge fees to cover flight or ground travel. Details will be given based upon your location.

We’re proudly able to assist in making clothing for people with almost any disability. If you can’t make it to us, we’ll come to you! Just use our contact form and tell us what you need. We’ll accommodate!

Absolutely! We believe all people should be able to experience the comfort and perfect fit that our custom clothing provides.

Transactions

Fior Bespoke accepts checks, cash and all major credit cards.

We use Square for all credit card transactions. In some events we can use PayPal, but Square is our preferred method of credit card payment.

Yes! All in-person payments and payable invoice emails sent from us are trustworthy. We utilize Square, and they provide industry leading security.

We process orders after a 24 hour period to ensure if you have a “second guess” moment and want that peak lapel over the notch lapel you chose, we can get that changed for you. After 24 hours, all changes are subject to approval on an individual basis.

All accessories such as ties, pocket square and cufflinks are returnable within 14 days for a full refund as long as they are not worn. Our custom garments are made specifically for you, so we do not offer full refunds. We are dedicated to our craft and customer service, so you can rest assured we will not sleep soundly until you have custom garments you’re proud of.

You’re safe with us! We will not sell your information. We also will not give out your information to anyone without your consent.

Your Order

We generally operate on a 6 week turn around. Our toile fitting with you will normally happen within 2 weeks of measurements being taken.

Our sister company is Nashville’s beloved Only One Tailoring. What does that mean for you? We offer free alterations for all of our custom garments within the first 4 weeks after delivery and discounted alterations thereafter.

We can move as fast as 5 days in the event that you need an emergency piece. Rush service is first-come first-served and is subject to approval and additional fees. Please understand that a toile fitting may not be possible in this time frame.

Gift Certificates

We do! We have gift certificates available in any value.

We will work with you to ensure that the gift certificate you purchase will cover 100% of the garment(s) and/or accessories your loved one chooses. We will help you choose an amount that will get your loved one something special.

Unfortunately we don’t offer cash value or accept returns for purchased gift cards.

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